We understand that plans change, minds shift, and sometimes you need to cancel an order. At Roselace, operated by Boomclapdeal Dynamic Solutions Private Limited, we want to make that process simple, transparent, and frustration-free.    

This policy is designed to guide you through how cancellations work, what to expect, and how quickly we act once we hear from you. When we say “we,” “our,” or “us,” we’re referring to Boomclapdeal Dynamic Solutions Private Limited. “You” and “customer” refer to anyone placing an order on our platform.  

Need to Cancel? Here's How It Works  

If your order hasn’t been shipped yet, you’re still in the window to cancel. You can request a cancellation within 24 hours of placing your order or before it leaves our warehouse, whichever comes first.    

Once we receive your request:  

• Our team will confirm your order status.  
• If eligible, your cancellation will be processed.  
• A full refund will be initiated to your original payment method.  
• The refund typically reflects within 5 to 7 business days.  

To begin, simply email us at boomclapdealdynamicsolutionspv@gmail.com.  

If It’s Already On Its Way  

Once your order has shipped, we’re no longer able to cancel it. But don’t worry, you can still return the product after delivery by following our Return and Refund Policy.  

Changes to an Order? Here's What to Know  

At the moment, we aren’t able to make edits to orders that have already been placed. This includes changes to:  

• Items in the order  
• Shipping address  
• Contact details  

If something needs adjusting, the best solution is to cancel the current order, provided it's still within the allowed timeframe, and place a new one with the correct information.  

Need Help with a Cancellation?  

We’re always here to support you. For any cancellation-related questions or assistance, feel free to reach out at boomclapdealdynamicsolutionspv@gmail.com. Our team is happy to help you resolve it quickly and smoothly.